Our basketball systems are built to last a lifetime. If a box or pallet is damaged it doesn’t necessarily mean the basketball system inside is also damaged. Fully inspect the shipment and make note of any damage on the delivery docket before you sign. If you find a damaged piece, list the details of damage on the delivery receipt at time of delivery.
Contact Mega Slam immediately by emailing us photos of the damaged parts to email@example.com. We cannot send replacement parts without photos of damage.